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Privacy Policy

Effective Date: March 28, 2026


1. Introduction

Welcome to Trusted Medical Spas (“we,” “us,” or “our”). We operate the website https://trustedmedicalspas.com (the “Site”), a directory platform connecting users with medical spa, wellness, and aesthetic treatment providers across the United States.

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have in relation to it.

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not access or use the Site.


2. Information We Collect

a) Information You Provide Directly

Account Registration When you create an account on Trusted Medical Spas, we collect:

  • Full name
  • Email address
  • Password (stored in encrypted form)
  • Optionally: phone number and profile photo

Contact Forms When you submit a contact or inquiry form — whether reaching out to us or to a listed business — we collect:

  • Your name
  • Your email address
  • The content of your message

Business Listings If you submit or claim a business listing, we collect:

  • Business name, address, phone number, and website
  • Business category, description, photos, and hours of operation
  • Contact name and email for the listing owner

Reviews & Ratings When you post a review, we collect your written review, star rating, and the display name associated with your account.

Newsletter & Marketing Emails If you subscribe to updates or promotions, we collect your name and email address.

b) Information Collected Automatically

When you visit the Site, we automatically collect:

  • Log Data: IP address, browser type, operating system, referring URL, pages visited, and timestamps.
  • Usage Data: Search queries, listings clicked, filters applied, and other interactions with the Site.
  • Cookies & Tracking Technologies: We use cookies and similar tools to remember your preferences and analyze Site usage. See Section 7 for full details.

c) Location Data

With your permission, we collect your approximate geographic location to show you nearby listings and relevant search results. Location access is requested through your browser and you may deny or revoke it at any time through your browser or device settings. If you deny location access, you can still search manually by city, state, or ZIP code.

We do not track your precise GPS location or store your location history without your explicit consent.


3. How We Use Your Information

We use the information we collect to:

  • Operate and maintain the Site and deliver the features and services you request.
  • Create and manage your account and verify your identity when you log in.
  • Publish and display business listings submitted by providers.
  • Connect users with businesses by facilitating inquiries, messages, and reviews.
  • Show location-relevant listings and personalized search results based on your area.
  • Send transactional emails such as account confirmations, password resets, and inquiry notifications.
  • Send marketing communications such as newsletters and promotions — only with your consent. You may opt out at any time.
  • Analyze usage and trends to improve Site functionality, navigation, and content.
  • Detect and prevent fraud, spam, abuse, and security incidents.
  • Comply with applicable United States laws and enforce our Terms of Service.

We will not use your information for any purpose not described in this Privacy Policy without first obtaining your consent.


4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We share your information only in the following limited circumstances:

Service Providers We work with trusted third-party vendors to help operate the Site, including web hosting, email delivery, analytics, and customer support tools. These providers may only access your data as needed to perform services on our behalf and are contractually required to protect it.

Business Listing Owners When you submit a contact or inquiry form directed at a listed business, your name, email address, and message are shared with that business so they can respond to you.

Publicly Visible Content Reviews, ratings, and your display name are visible to all Site visitors. Please be thoughtful about what you share in public-facing areas of the Site.

Legal Requirements We may disclose your information if required by law, subpoena, court order, or governmental request, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Trusted Medical Spas, our users, or the public.

Business Transfers If Trusted Medical Spas is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent Site notice before your data becomes subject to a different privacy policy.


5. Data Retention

We retain your personal information for as long as your account remains active or as needed to provide our services:

  • Account data is retained until you request deletion or close your account, after which it is deleted or anonymized within 30 days.
  • Contact form submissions are retained for up to 12 months and then deleted.
  • Reviews and listing data may be retained longer for directory integrity purposes.
  • Log and analytics data is retained in aggregated, non-identifiable form for up to 24 months.

We may retain certain data longer if required by law or to resolve disputes and enforce our agreements.


6. Your Rights and Choices

Access & Correction You may access and update most of your account information directly through your account settings. You may also contact us to request a copy of the personal data we hold about you or to correct any inaccurate information.

Account Deletion You may delete your account at any time through your account settings or by contacting us directly. Upon deletion, we will remove your personal data within 30 days, subject to legal retention requirements.

Opt-Out of Marketing Emails Every marketing email we send includes an unsubscribe link. You may also contact us directly to opt out. Note that even after opting out of marketing, you will still receive transactional emails related to your account.

Location Data You may revoke location access at any time through your browser or device settings. This will not affect your ability to use the Site — you can still search by entering a location manually.

Cookies You may manage or disable cookies through your browser settings. See Section 7 for details.

To submit a privacy request, contact us at support@medicalspaowners.com. We will respond within 30 days.


7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience and understand how the Site is used.

Cookie TypePurposeCan You Disable?
Strictly NecessarySite login, security, session managementNo — required for the Site to function
AnalyticsTrack page views and usage patterns (e.g., Google Analytics)Yes
FunctionalRemember your location preferences and settingsYes
MarketingDeliver relevant content and measure campaign effectivenessYes — consent required

How to Manage Cookies: You can control cookies through your browser settings. You may also opt out of Google Analytics via the Google Analytics Opt-Out Browser Add-on. Disabling certain cookies may affect how some features of the Site function.


8. Third-Party Links

Our directory links to the websites and profiles of listed businesses. Once you leave our Site, this Privacy Policy no longer applies. We are not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policy of any site you visit.


9. Children’s Privacy

Trusted Medical Spas is intended for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 13. If we discover that we have collected data from a minor without parental consent, we will delete it promptly. If you believe a minor has provided us with personal information, please contact us at support@medicalspaowners.com.


10. Data Security

We use industry-standard security measures to protect your personal information, including:

  • SSL/TLS encryption for all data transmitted between your browser and our servers
  • Encrypted password storage
  • Access controls limiting who within our organization can access your data
  • Regular security monitoring and reviews

While we take these precautions seriously, no method of data transmission or storage is 100% secure. In the event of a data breach that poses a risk to your rights, we will notify affected users and relevant authorities as required by applicable law.


11. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know: Request details about what personal information we collect, use, and disclose.
  • Right to Delete: Request deletion of your personal information, subject to certain exceptions.
  • Right to Correct: Request correction of inaccurate personal information.
  • Right to Opt-Out of Sale: We do not sell or share your personal information for monetary or other valuable consideration.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To submit a California privacy request, contact us at support@medicalspaowners.com. We will verify your identity and respond within 45 days.


12. Nevada Privacy Rights

Nevada residents may opt out of the sale of their covered information. We do not sell personal information. If you have questions, contact us at support@medicalspaowners.com.


13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will:

  • Update the “Last Updated” date at the top of this page.
  • Notify registered users by email.
  • Post a notice on the Site for a reasonable period after the change takes effect.

Your continued use of the Site after changes take effect constitutes acceptance of the updated policy.


14. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or how we handle your data, please contact us:

Trusted Medical Spas 📧 Email: support@medicalspaowners.com

We are committed to addressing your privacy concerns promptly and transparently.


© 2026 Trusted Medical Spas. All rights reserved. This Privacy Policy was last updated on March 28, 2026.